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Interim manager

Work Experience

Relevant projects:

1. Setting up a survival scheme for a telecommunication company with numbers in the red. Real marketing and implementation i.e. turnover results in 3 months. This is done with developing and exploring and implementing a prospect database. Increasing marketshare of telecommunication customers in a very sharp declining market.
2. Businessplanning Vipnet based on travel experience and background.Vipnet delivers and collects all available information on high level services for the rich. The rich accesses information via his/her own portal and can make use of these services as a member of Vipnet. Impelementation of this business is pending.
3. Prepare and Implement Co Evolutionary Education Programme. This educational programme teaches people on mid and high management level to create the conditions in which information can flow open and transparant through the whole company. Facilitating management in stead of rigid top down management.

August 2000 – August 2001

Sabbatical year travel around the world, explore new ideas compare cultures, basically enjoy life. In search of new ideas, compare different business approaches and factfindings in the different countries.
Visited UK, Canada, USA, Cook Islands, New Sealand, Tasmania, Australia, Indonesia, Singapore, Malaysia, China, Thailand.

Director consultants b.v. , The Hague.

December 1997- July 2000

Main Activity: advicing role as Senior Business Manager for other companies.

Relevant projects/skills:
1. Outsourcing Telecom and IT environments on interim basis
2. Conducting feasability scan and business/marketing plan for Value Added Services 0800 0900 services for a licensed operator. Factfinding and implementing the organisation to do it. Aquisition of the employees by take over the healthy parts of another company.. Up and running in one year.
3. Consulting and implementing start up internet provisioning in the Dutch market. Flat fee concept development, commercially and investment wise. Factfinding and implementing front office, back office process.
4. Consulting start up internet provisioning in the German market. Finding funds, define marketing plan for this market, define introduction time to market in a conservative country.
5. Short and long term strategical decision making based on German Telecom regulatory affairs.




June 1996 – November 1997
Senior Business Consultant M-Tel 0800 0900 services b.v., Hoofddorp.

Areas of responsibility within this start up company:

1. Initiating role: from business idea to business
2. Technical: defining tenderspecifications for telecom platform with intelligent network (IN) capability.
3. Marketing: developing businessplan
4. Financial: budgetplan for investers and investment companies/partners
5. Political: how to act in a market which changes from a monopoly to an open market.

September 1995 - May 1996
Intercai Telematics b.v., Utrecht
Senior Consultant

projects:
KPN Multimedia Multimall (Electronic Commerce) primarily information analysis and overall planning i.e. marketing wise, business wise and financial
Getronics: developing and implementing Strategy plan CallCenters How to create a brand and name in the Netherlands as a Call Center Solution Supplier
PTT Telecom: development Network Operations. Main task: How can you defend a network commercially with what kind of services against competitors. This all starting from a 100% market share? Due to the monopoly break up try to hold on to the best pieces.

February 1992 - August 1995
Interim KPN business Unit IT , The Hague
Sales Consultant International Business Development
Responsible for the bid proposal on the Czech Telecom Operator for the areas: Product Development Value Added Services, Internet, new business.

Sales Consultant business Line 06
PTT Telecom b.v., The Hague
Consultancy on CallCenter implementation, selling product market combinations front office/backoffice processes :
· Home banking
· Insurance
· Ticketing services
· Development and selling of interactive voice response applications (IVR’s)
· Mass Calling
· TV response via IVR services

November 1990 – January 1992
PTT Telecom b.v., The Hague
Commercial Productmanager Call Centers
Introducing Call Center equipment and computer integration on operator seat level in the Dutch Market and Call Center product positioning in the PTT Portfolio. Profit loss responsibility.


March 1988 - October 1990
AT&T NSI, Hilversum
Technical Sales Support Manager
Preparing telecommunication infrastructure offers (technical, financial) for countries i.e. Poland, Armenia, Russia and presenting those offers to customers.
Product development: Containerised calamity telecommunication exchanges. The purpose of these exchanges is the swift restoring of basic telephony in calamity areas i.e. after an eartquake, bomb attack or any other hazard.

Education

Education
January 1988 – Open University Marketing I
September 1978 - December 1986
H.T.S. Electronics, Hilversum (ing)
August 1973 - June 1978
H.A.V.O., Christelijk Lyceum, Alphen a/d Rijn

Skills

creative
commercial
big informal network

Languages

Dutch very good
English very good
German good
French fair

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