Flex Manager
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Sales Manager

Sales Manager

Work Experience

From 01/2003 Sales Manager:
To 07/2003 Transplanet Satellite Ltd., Toulouse (France)

- Responsibility of the Sales department : in charge with satellite connection contracts and electronics sales
- In charge of the Export department.

From 09/2001 Restaurant Supervisor, then Housekeeping Manager then Reception Manager:
To 05/2002 Jurys Inn (3*) ET Jurys Hotel (4*), Limerick (Ireland).

- Responsibility of the Restaurant: Management of the teams, cashier, guest relations.
- Responsibility of the Housekeeping in all the buildings (95 high standard bedrooms, conferences and banqueting areas and public areas), management of the housekeeping Department (stocks and staff management within a given budget)
- Reception management: yielding, staff management and training, rates management.

From 03/2001 Shift Leader: Limerick Ryan Hotel (4*), Limerick (Ireland).
To 09/2001
- Reception Supervisor of a team of 6.


From 10/2000 Senior Receptionist: Corrib Great Southern Hotel (4*), Galway (Ireland)
To 02/2001
- Cashier
- Responsible for the bureau de change
- Reservations Agent.

From 06/99 Night Auditor: Conrad International Hotel (5*), Brussels (Belgium)
To 08/2000
- Night Duty Manager (responsible for a team of 6)
- Trainer on Fidelio and Micros
- Assistant Front Office Manager for a month
- Cross-training in the Conferences and Banqueting Department for a month.

1998-1999 Sales and Marketing Assistant: Crowne Plaza Hotel (4*), Toulouse (France)
(6 months)
- 4 months: sales, telemarketing and administration of the corporate accounts.
- 2 months: Sales Assistant in the Conferences and Banqueting Department, events management and customer relations.

1998 (3 months) Receptionist and Housekeeper: Junior Hotel (2*), Toulouse (France)

1997(3 months) Sales Assistant and Merchandising: Exopotamie, Toulouse (France)

- Customers assistance
- Merchandising.

Summer 1996 Legal Assistant: Greffe du Tribunal de commerce de Créteil (France)

Summer 1995 Hostess and General Assistant: Restaurant “Le Diamant d’Asie” (Cambodian cuisine), Montauban (France)

- Accounting
- Waitperson
- Cashier


Education

1998-2000 Degree in Commercial Engineering, specialisation Management and Marketing
I.S.E.G Toulouse, Lille (France). Second degree Honours.

- Marketing Audit for the Restaurant «l’Autan’Tic » of the Crowne Plaza Hotel in Toulouse
- Thesis marketing and sale strategy of the deluxe hotels (4 and 5 *) in Brussels.

1993-1998 Masters in International and European Law
University of Toulouse (France)


Skills

COMPUTER KNOWLEDGE:
High level of experience with the following packages:
- Hotel Management Soft wares: Fidelio, Micros, HIS, Aremis, etc.
- Web Design Sofwares: Adobe Page 2000, FrontPage, etc.
- Office Soft wares: Word 2000, Excel, Access, SAP etc.


Languages

LANGUAGES :
- French: Native
- English: Bilingual.
- Spanish: Fluent.
- Dutch : basics, learning


Other

Hobbies

Travels:
Marrocco, Italy, Spain, Portugal, Belgium, Nederland, Ireland, Indonesia.

Arts:
- Literature and creative writing (poems et short stories, Edition Assistant for the University of Toulouse’s Magazine “UT1 Magazine”)
- Clay Modelling.

Sports:
- Sailing, deep diving.
- Yoga and Tai-chi.


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