Flex Manager
21219 interim professionals
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Projectmanager

Projectmanager

Work Experience

01/2006 ¡V today: B.V, company owner.

Company is supporting organizations with the optimal usage of Internet by strategy development and the integration and implementation of online channels within company processes.

We are specialized in strategy development, independent project management and organizational change management.

Company distinguish through their broad experience, their knowledge of internet technology, their organizational knowledge and a result driven approach.

Activities and projects realized:
2009: Sanoma Publishers
As project leader responsible for the realization and implementation of a multi website environment based on a central CMS platform. The platform is integrated with the company¡¦s back office automation and CRM systems. Their organizational processes are aligned and all the brands involved are connected
2008: KPN
As project leader responsible for the realization of their customer portal ¡§kpnvandaag¡¨
As project leader responsible for the realization of a central live streaming platform used for ¡§Eredivisie Live¡¨
As project leader responsible for the implementation of virtualization solutions in order to optimize the operational and development processes within the organization
As project leader responsible for implementing a new reverse caching platform in order to facilitate the operation of high performance web environments for internal and external customers

2008: Psychologie Magazine
Responsible for the realization and implementation of the new website of ¡§Psychologie Magazine¡¨
2007/2008: Planet ¡V Internet
As project leader responsible for the redesign en realization of the new Planet-Internet portal
2007: Happinez Magazine
Development of an online strategy and business case and the coordination of the vendor selection
2007: DAG - PCM
As project leader responsible for the development and realization of an online platform including a central website and cross media functionalities for the newspaper DAG
2006: Het Net ¡V Internet Service Provider:
As project leader responsible for the realization and implementation of the new Het Net portal

05/2005 ¡V 12/2005: Aucon B.V.,
Project manager
Responsible for the execution of divers implementation and optimization projects.
Results:
Design, specification and plan for implementing an Internet and Marketing platform for the Kroymans Retail Group.
GAP analysis for the implementation of a central Dealer Management System for DAF/PACCAR in Europe.

06/2002 ¡V 04/2005: DaimlerChrysler Nederland B.V. in Utrecht,
Internet- & Project manager
Responsible for the development, realization and management of the DaimlerChrysler Internet environment with all the connected processes and applications; Development of the Internet Strategy; Product Management for Used Cars; Performance of Market Surveys and as Project Leader responsible for several improvement projects like content, translation and fulfillment processes.
Results:
Multi-brand Internet platform, with country and the dealer websites integrated.
¡§Digital Sales Channel¡¨ as an online platform that contributes in the sales of products within the organization
Newly developed and implemented acquisition and loyalty program
Newly developed and implemented Internet strategy
Newly developed and implemented interactive marketing strategy
The execution of market surveys on customer satisfaction, target audience and branding
Online communication portal for the execution of all communication processes for the different brands, the car dealers and the agencies




03/2001 ¡V 07/2002 DaimlerChrysler Nederland B.V. in Utrecht,
Strategy & Development
Responsible for the coordination of all Customer Service activities, where the activities of the Mercedes-Benz Customer Assistance Center were part of. Cooperated in the set up and completion of the Used Car Strategy. Completion of the CRM strategy, where the set up and implementation of Lead Management and customer contact processes and systems were part of.

Results:
Used Car strategy 2002-2007
Implemented Lead Management System
Optimized customer contact processes

03/1998 ¡V 03/2001 DaimlerChrysler Nederland B.V. in Utrecht,
Senior Employee Sales department Mercedes-Benz Passenger Cars
Cooperated in the set up of the Dutch Customer Service activities within the international Mercedes-Benz Customer Assistance Center; Supported the Commercial Field and Dealer Organization of Mercedes-Benz.
Results:
Initiation of the Dutch Customer Service department within DaimlerChrysler Customer Assistance Center N.V.
Cooperation and execution of the network strategy
03/1996 ¡V 12/1997 Trainee ships:
P.H. Saan B.V. in Diemen
Analysis of several car park and material maintenance concepts
Daimler-Benz AG in Stuttgart, Germany
Cooperated in the organization of the A-Class Eurotraining (Sales training for the European Sales organization of Mercedes-Benz
Regiorent Autoverhuur in Nijmegen
Analysis on regular car rental with electric commercial vans


Education

2000-2002 NIMBAS Graduate School of Management, Utrecht

1993-1997 Arnhem Institute of Automotive Engineering

1985-1993 VWO (Secondary education)


Skills

Company is supporting organizations with the optimal usage of Internet by strategy development and the integration and implementation of online channels within company processes.

We are specialized in strategy development, independent project management and organizational change management.

Company distinguish through their broad experience, their knowledge of internet technology, their organizational knowledge and a result driven approach.


Languages

Dutch
English
German


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