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General Manager / Change Manager

Work Experience

In my last interim-role I shaped the Product Management department of a newly setup demand/supply organisation for a large insurer in the Netherlands. This included developing and implementing new processes for Product Development, and defining long-term visions on several ICT-aspects.

In this role I worked closely with the external supplier to agree programs, contracts, new developments. Those suppliers were KPN and Getronics.


Workexperience cover my previous 3 roles

Period: 1st of August 2003 – 28 of Februari 2007
Employer: BT
Position: General Manager – Data Transport Services
Role and responsibility, in this role:
Reporting to the Vice President IP Networking Products.
Worldwide P&L responsibility with a revenue target of around € 1 Billion.
Managing a team of 30+ telecom product management professionals around the world.
In-life management of BT’s worldwide Data Transport Services portfolio of products.
Define and execute strategy for the product line.
Drive cost-reduction programmes.

Achievements:
Will overachieved revenue target by 10% this fiscal year
Run Profit Improvement Programs generating + €20 Mio additional EBIT for the business in the current financial year
Launched new products in the UK and European market


Period: 1st of April 2001 – 31st July 2003
Employer: BT (-Ignite)
Position: Head of PAN-European Leased Lines
Role and responsibility, in this role:
Reporting to the Vice President Access within the BT-Ignite Products and Marketing organisation. In total I have the responsibility over 12 people over 6 countries within Europe, divided into to sub-teams.
Setting up the PAN-European Leased Line organisation.
P&L responsible with a revenue target of around Euro 350 Mio.
Development of new Leased Line products across Europe.
Harmonisation of the BT-Ignite international proposition.
Harmonisation of the in-country propositions across Europe.
In-life management of the products.
Drive cost-reduction programmes.
Achievements:
Overachieved revenue target by 10%
International harmonised product proposition completed
Established an international team of professionals.


Period: 1st of July 2000 – 31st of March 2001
Employer: Telfort
Position: Manager Infrastructure Services
Role and responsibility, in this role:
Reporting to the Senior Manager Fixed Services within the Telfort Products and Marketing organisation. In total managing a team of 8 professionals in The Netherlands.
Product management of all access and infrastructure products of Telfort, including (International) Private Circuits, xDSL, Telehousing, Dark Fiber, Wavelenghts and fiber roll-out programmes.
In-life management and product development of products for the Dutch market.
Total product group revenues of Euro 120 Mio.
Achievements:
Secured funding (Euro 65 Mio) for the roll-out of City Fiber Networks through-out the Netherlands.
Grown the most profitable business of Telfort with 15%.

Education

From To Education
1977 1982 HAVO
Details:
Dutch, English, Mathematics, Physics, Chemistry, Biology
Degree: Yes

1982 1986 HTS-Electrotechniek
Degree in technical computer science.
Degree: Yes, Bachelor of Science

For my Bachelor degree I have spend 8 months in Sweden (in Västerös) to complete my final thesis with ASEA (ABB today). Furthermore I did some practical work for 3 months for the Dr. Neher Lab in Leidschendam (The Netherlands), which is a research lab for KPN.

After my study I joined the Dutch army to do my mandatory duties for 16 months. I was selected to do an accelerated training to become an officer (ROAG) in the Dutch army. This accelerated training would normally only be available when a university study has been successfully completed, and is the fastest way in the Dutch army to become an officer. I left the army with the rank of lieutenant.


Other relevant training:
When Training Content
1991-1995 Various business science During the course of those 5 years I have had several training programmes, mainly focussing on business and marketing skills and the use of various tools. Covered in those programmes are amongst others:
 Market analysis and segmentation
 Strategy development
 Pricing strategies
 Business planning

1993 Kenmerken Financieel economische besturing (de Baak) Intensive 2 week training course (university level) in finance/economics covering:
 Financial accounting
 Investment decision making
 Company financing
 Management accounting
 Asset management
 International financial management
 Business planning and budgeting
 Management control

1994 Mini-MBA in Global Business from the AT&T School of Business. Intensive training programmes with a certificate from the AT&T School of Business. Programme covers:
 Global Finance
 Accounting for multi-national corporations
 Global management and global organizational behaviour
 Global marketing
 Global economic trends
 Cross-cultural Business negotiations
 Global strategy

1996- 1997 Development of value propositions, value based pricing and competitive value propositions A range of internal training programmes: Lucent Technologies
Covering a range of subject, amongst others:
 Evaluation of customer value drivers
 Market and customer segmentation
 Target market selection
 Value-based pricing

1997 Internship Lucent Technologies in the USA. I have spent 3 month in the USA for Lucent Technologies. This to get some work experience in the USA and gain knowledge of the `way of working` and culture in the USA.

1999 Powers of Communications Intensive training programme (2 x 2 days) on communications skills, ranging from presentation skills, inter-personal skills to for example negotiation skills.

2000 TLP-Telfort Loopbaan programma The TLP is an intra-company training course for high-potentials, which consists of 5 modules of 3 days. It cover a wide range of skills and in-depth training on various aspects e.g.:
 People management skills
 Marketing skills and tools
 Financial skills

2001 People Management Programme After a 2 day external assessment with psychological tests, intelligent tests and role-plays (test result are available) I was selected to follow an intensive people management programme which consists of several modules covering people management skills and performance measurement skills.

Skills

I’m a fully rounded creative general manager with over 18 years experience in Telcoms with sound knowledge of relevant business sciences, like for example product management, business planning, strategy development, marketing, and financial accounting. I take personal proud in my delivery capabilities, my ambitious drive for results, my sound decision making and my direct and straightforward approach. My leadership style can be characterized by directness, honesty and passion. I’m an individual that oversees complex situations easily and have the ability to filter this to its core issues. Furthermore, I’m a strong people manager and a believer in developing people as key assets to the business.

Languages

Fluent in Dutch and English

Other

In my last role I was responsible for a team of approximately 30 product management professionals across the globe, with worldwide P&L responsibility for a portfolio of products of around € 1 billion of annual turn-over. Last financial year I did over achieve my revenue budget by approximately 10%.

I would be happy to work in industies besides those I have experience in.

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