Flex Manager
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Directeur

Directeur

Work Experience

Founded August 2006. supports customers in their strategic and operational marketing activities with the following market focus:
• Operators, providers, vendors and resellers in telecom and other ICT;
• Foreign (ICT) parties looking for entree in the Benelux market
• (Technical) trade companies in need for added value and/or alternative business models.

Since October 2006, started the Benelux market introduction of Planet Digital, an Austrian telecom operator with an innovative interactive TV solution for consumers as well as the hospitality and care market (e.g. hotels, resorts, hospitals). operates this business as a commercial agent for own P&L.

TKH Group NV / Ocilion, November 2004 to January 2006
Project: European introduction of an Austrian start-up IPTV technology developer.
Activities: productizing technology; company name and branding; market communication; channel planning; managing local marketeers
Result: successful acquisition of several projects in a highly competitive market
Success factors: co-operation in international management team; create common understanding for marketing activities and budgets; enable quick-witted decision processes

Isolectra BV, January 2005 to August 2006
Project: Managing the implementation of an IPTV platform with a Dutch telecom operator
Activities: Coordinating installations, problem fixes, software developments; interfacing between customer, vendor and third parties; managing planning, results, relations, budget, etc.; operational & commercial responsibility
Result: High customer satisfaction; commercial roll out follows pilot
Success factors: Balance between strict project management procedures and unbend relation management with all parties involved

Isolectra BV, April 2002 to August 2006
Job: Marketing Manager; Strategic redesign of technical trade company, business unit Telecom Solutions.
Activities: creating added value; portfolio innovation, business development for advanced IP based solutions for telecom operators
Result: New positioning of the BU, opening doors to new partners and market segments; distinguish through innovative business models and services
Success factors: Analysing needs, convincing board members and colleagues of need for change; creativity; perseverance.

KPN Corporate Networks, February 2001 to March 2002
Job: Branche Manager Retail; Developing services for business segment Retail.
Activities: building new teams, market analyses, business cases & models, partner selections, operational & commercial launches
Result: two successful service introductions, e.g. leading to acquisition of the selected partners by KPN
Success factors: selection of team members; participation of sales in service development; convincing; perseverance

KPN Internet Services, September ’99 to February 2001
Job: Product Market Manager; development and marketing of B2B internet services.
Activities: market analyses; service launches; monitoring sales; enable sales with adequate processes, information and tools.
Result: multiple successful service introductions
Success factors: good mix of understanding of sales needs with marketing know how;

KPN Sales, November ’96 to September ‘99
Job: Account Manager, Major Accounts; represent overall KPN portfolio to large business customers.
Activities: increase sales and customer satisfaction; managing project teams
Result: regular over-target performance; good customer satisfaction reports
Success factors: connect to people; sales skills; perseverance

Boomgaards – IT Rotterdam, March’93 to November ‘96
WERKERVA Job: Export Manager; establishing an international dealer network for retail design components
Activities: organizing marketing activities and tools; acquisition of dealers and customers
Result: Important sales results and new partners in Europe, Asia and US
Success factors: intensive canvassing; connect to people


Education

h.e.a.o. economic-linguistic program, HES Rotterdam. Traineeship followed for 6 months at Nedlloyd in Marseilles, France
h.a.v.o.

Training & programs, various
- various account management courses
- Managing The Next Step, a KPN program for management potentials (Nijenrode Business University and management centre De Baak)
- Ik & de Anderen, management training (management centre De Baak)
- TKH Group international MD program for top 50 management potentials


Skills

•Decisive management, business attitude
•Understands the importance of working from a clear vision
•Knows the difference between theoretical plan and practical execution;
•Compact plans, getting ideas to work from day one;
•Inspire, stimulate, activate;
•Able to make difficult decisions and propagate, realize changes;
•Creative and realistic;
•Powerfull combination of theory and experience around marketing & sales;
•Likes to work in teams, with a good bit of humour.


Languages

Native tongue: Dutch
English, French and German good to fluent (writing and speaking)

Other

Related job titles: product manager, portfolio manager, business development manager, marketing & sales manager, programma manager, manager marketing & strategy

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