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Business Coach

Work Experience

A Senior Human Resources Director, having more than 20 years experience and offering expertise in strategic HR, organisation design and process mapping/optimisation, HR process design and implementation, change management, leadership development, training and development, talent assessment and management, personal coaching, industrial relations in blue and white collar work environments.



PROFESSIONAL EXPERIENCES

¥ Own company (since 2008)

Various interim management positions and consultancy projects with focus on :
• Overall Human Resources responsibilities
• Organisational development, change management
• Design and implementation of HR processes : Performance Management, Talent Planning, Compensation management : process design, training and coaching of users


¥ Capsugel, division of Pfizer (2002-2008)

EMEA Human Resources Director (2002-2007)
Global Human Resources Director (2008)

Overall Human Resources responsibility for Human Resources Europe, Middle East, Africa and Global R&D.

Facilitation of organization development - restructuring Sales & Marketing department, Production and maintenance departements Belgium and France
• Organisation design : creation of Business Development management and marketing department, optimisation Customer Services department, co-facilitating 6sigma, restructuring production plant Capsugel Ploërmel (France)
• Change management : internal communication, training and development, design and implemenation of culture change program
• Talent Assessment : development and staffing


Implementation of new HR processes : Global Performance Management, Global Talent Planning, Global Compensation Planning

¥ British American Tobacco - Human Resources Director (2001-2002)

Overall Human Resources responsibility.

Facilitation of organisation design - integration of commercial units Belgium and Netherlands, integration of BAT commercial unit and TVE production unit, shared service center
• Organisation design : process mapping and optimisation, design and implementation of new organisation structure
• Change management : implementation of the British American Tobacco culture change program, internal communication, training and development, colleague engagement surveys
• Talent assessment : staffing

Implementation of new HR processes : Accelerating Growth program - Managing performance, Managing development, Managing reward

Development and implementation of the Northern Europe Area Lead Market principle

Implementation of HRIT Peoplesoft


¥ BMW Group Belux – Human Resources Director (1997-2000)

Overall Human Resources responsibility.

Facilitation of organisation design – integration of the BMW and Rover organisations :
• Organisation design : process mapping and optimisation, review of the organisation structure
• Change management : internal communication, training and development
• Talent assessment : staffing

Design and implementation of new HR processes : variable remuneration and salary review process, performance appraisal system, job classification system

Industrial relations : CLA negotiations, Works Counsel, Safety committee


¥ Kraft Jacobs Suchard (1992-1997) – Manufacturing plant Halle

• Human Resources Assistant Production Plant Halle (1992-1995)
• Human Resources Manager Production Plant Halle (1995-1996)
• Human Resources Manager Production Plant Halle with extended responsibilities for Operations Belgium (Halle, Herentals, Luik, Namen) (1996-1997)

Overall Human Resources responsibility for Production Plant in Halle.

Facilitation of Total Production Maintenance - maintenance program which involves an totally new concept of maintenance, leading to increased productivity, rectification of customer complaints, reduction of costs, satisfaction of customer needs at 100% (quality, quantity, time)
• Organisation design : process mapping and optimisation - implementation of autonomous maintenance, preventive maintenance ; impact on quality management, manufacturing (self supporting teams) and SHE
• Change management : internal communication, training and development, colleague engagement survey
• Talent assessment : staffing

Design and implementation of HR processes : recruitment and selection, performance benchmarks, talent management, job classification, training and development

Industrial relations : works counsel, trade unions


¥ Construction Company CFE (1990-1992) : Human Resources Assistant

Development and implementation of an introduction program for new hires
Recruitment and selection (national and international)
Training and development


PROFESSIONAL DEVELOPMENT ACTIONS

• Production management
• Teambuilding
• STEPS (problem solving methodology)
• Leadership training
• Professional development needs analysis

Education

Arbeidspsycholoog (KUL, 1988)
MBA (VUB, 1993)

Skills

project management, ondernemend, matuur, sociaal, communicatief, flexibel, hands-on, analytisch denken, goed business inzicht, zin voor verantwoordelijkheid, resultaatgericht

Languages

nederlands : moedertaal
engels : vloeiend
frans : zeer goed

Other

MS Office : Word, Excel, Powerpoint

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