Flex Manager
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Programme and project manager Product Development

Programme and project manager Product Development

Work Experience

Senior programme- and project manager, results-oriented and problem solving attitude. Experienced with complex projects and programmes in software and innovative product development. Is at his best at the intersection of business, organization and technology. Acts as an intermediate between customer, management and technical staff. Combines analytical strength, organizational awareness and is people-oriented. Well developed quality and business acumen. Strives for continuous improvement of the performance of an organization. As a result, experience has also been built-up as a change manager for teams and processes in a technology oriented environment.


Professional experience

Management consultant
March 2011 – present
Providing programme and project management services, strategy and business consulting.
Keys: programme management, project management, training, strategy consulting, business analysis, business models, innovation, product management consulting.

Operational product manager
Supplier telecommunications products.
May 2006 – January 2011
Senior programme management role. Responsible for implementation of the product strategy, creation and execution of release planning as well as customer specific changes to mobile telecommunications infrastructure products for with a yearly revenue of 160-200 million USD/year. Supporting internal and external project managers in realization of their project targets and assuring alignment of their respective projects.
Keys: programme management, project management, product management, life-cycle management, business cases, international cooperation, statements of work, key performance indicators (KPI), product change management, stage-gate development process.

Quality manager,
Supplier telecommunications products.
October 2004 – June 2006
Senior project management role. Responsible for the ISO9001:2000/TickIT certification of a business unit.
Keys: quality management, ISO certification, audits, auditor training, stage-gate development process, process improvement, CMMI

Project manager R&D
Supplier telecommunications products and IT services.
June 2001 – April 2006
Responsible for the successful delivery of multiple software-, prototype- and product improvement projects with teams distributed over multiple locations and countries. Conducting project audits and realization of project management process improvement initiatives.
Keys: project management, team leader, software development, process improvement.

Team leader Maintenance,
Supplier telecommunications products and IT services.
January 2000 – May 2001
Responsible for the operational management of a team of ten software and verification engineers dedicated to solving software problems (third-line support) in the company products. The work of the team was brought to a professional level and resulted in the first service-level agreement (SLA) in the company between Customer Support (second-line support) and the team in April 2001
Keys: team management, planning, monitoring, performance evaluations, software development, process improvement, service-level agreement.

Postdoctoral scientist,
Pharmaceutical industry, Germany
April 1998 – December 1999
Primary assignment was the development of innovative software to assist in the selection of chemical building blocks to be used in drug discovery research.
Keys: drug discovery research, software development, giving presentations, internal consulting, multidisciplinary cooperation.

Postdoctoral scientist,
Pharmaceutical industry, Belgium
October 1997 – March 1998
Main task was embedding a new software application for “de novo” drug design into the daily activities of a department supporting chemical synthesis planning.
Keys: drug discovery research, giving presentations, internal consulting, multidisciplinary cooperation.

Education

2008, 2007 Leadership and coaching
2007, Market-driven product management (certified)
2007, Capability Maturity Model Integration (CMMi)
2005, Internal lead auditor training ISO9001:2000/TickIT
2001 – 2003, Project management training series.
2001, ITIL foundation
2000, Capability Maturity Model
1993 – 1997, PhD research, Faculty of Pharmacy, University of Utrecht
1987 – 1993, Chemistry, academic study, University of Utrecht
1981 – 1987, Atheneum, higher education, Van Lingen College, Arnhem

Skills

Combines analytical & people skills
Results-oriented and problem-solving attitude
Calm and sociable
Structured
Creates order from chaos
Drive for continuous improvement


Languages

Dutch, native speaker
English, fluently
German, fluently
French, basic


Other

Experience as a teacher and trainer:
• Lecture series strategisch management, Hogeschool van Arnhem en Nijmegen
• Workshop Business Improvement, Radboud University Nijmegen
• Auditor training ISO 9001:2000/TickIT, Supplier telecommunications products
• Teaching second- and final year students University of Utrecht.


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