Flex Manager
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Telecommunication

Telecommunication

Work Experience

Career Objective
Looking for a role [contract/permanent] which will make use of my mix of technical and marketing skills and experience .This could be within a user or supplier organisation and could encompass such roles as network/services architecture ; project management, system design, technical feasibility studies, procurement and interim management.

Key Attributes

Ĉ Strong project management experience ranging from research and development projects through to the implementation of telecommunications networks ;
Ĉ Strong budget and management experience from setting 5 year rolling plans for the development of PTO networks to establishing corporate network development plans;
Ĉ Extensive experience of drawing up and issuing tenders, evaluation, negotiation and award of contracts and subsequent contract management [Corporate networks, National PTOs and EU PHARE programme, World Bank and EBRD];
Ĉ Effective ability to identify business requirements and turn them into functional system specifications;
Ĉ Strong ability and experience to bridge and facilitate the links between marketing, engineering, finance and project management;
Ĉ Extensive experience of undertaking project viability studies covering the technical and commercial aspects of network establishment and roll out;
Ĉ Sound experience of undertaking due diligence assignments covering the technical, organisational and general viability issues;
Ĉ Technical and commercial awareness of the mobile communications market in terms of business opportunities, technologies, markets and business models, gained through several years of involvement in developing mobile communications business cases;
Ĉ Excellent client management and interaction skills, through many years experience, working with clients at senior management and board level;
Ĉ Experience in development of business cases, product plans, implementation plans and market strategies for telecommunications based services using fixed and mobile networks ;
Ĉ Extensive consulting experience within public and private organisations in the UK and overseas.


Recent experience includes:-

ƒÞ Providing technical, marketing and service ideas for a ¡§start up¡¨ company focusing on providing audio and multimedia services to GSM and 3G users. This included developing architectures to provide multimedia services to 2.5 and 3G ; as well as development of a voice/SMS-based premium rate service (to be launched within two months), from idea to completed product/service, including business case modelling, commercial negotiations with partners, and technical realisation of service.
ƒÞ Provided technical input for a paper covering the evolution of H323 video conferencing over multiple VPN service provider platforms for a major Government department.
ƒÞ Provided strategic input and guidance for the British Council who were reviewing the technical and management approach to upgrading their world wide telecommunication network .The activity included putting their plans for SAP based computing into a broader telecommunications context ; putting forward various options for outsourcing the provision and management of the network as well highlighting the potential for VoIP communications.
ƒÞ Provided support to a large UK government agency [Legal Services Commission] going out to tender for an outsourced call centre providing confidential solicitor call out service. The support included drafting the technical and operational aspects of the tender document and providing general technical advice.
ƒÞ Worked as part of a team developing service, operational and user level agreements for a world-wide video conferencing service, together with user guides on behalf of the UK army. The work was in two parts; the second part covered the practical implementation steps needed for the development and extension of the video services capability taking into account the development of IP based video conferencing services.
ƒÞ Provided all encompassing technical expertise to a start up company that was exploiting opportunities for Mobile Virtual Network operation across Europe. This involved both the technical and commercial discussions with potential partners; discussions with network operators on interconnect, VAS [included examining the options for m-commerce integration], creating functional specification requirements for turnkey solution for the potential suppliers to offer against; vetting the offer received and establishing a project plans for rolling out a service across Europe .
ƒÞ For a European GSM company, acted as the product and project manager with responsibility for the introduction of number portability as part of complying with national regulations. This encompassed establishing a project plan covering marketing, technical and regulatory aspects.
ƒÞ Undertook an advisory role for the Slovenian Ministry of Transport and Communications on behalf of the Phare office creating the necessary Terms of Reference and associated tender documents for studies including:- GSM studies, studies covering a range of regulatory issues and Postal Reorganisation. In addition, undertook liaison with PTT Slovenia and EBRD in relation to Phare funds being administered by the EBRD. [Note undertook a similar role in the Czech republic]
ƒÞ Undertook a marketing study on behalf of an operator who had recently won a licence to establish a GSM1800 network in Thailand. The market analysis was targeted at supporting evolution of the network plans; negotiations with potential investors in the new company and providing a platform on which a new marketing department could be established. This included detailed analysis of the available demographic data to establish market forecasts and market segmentation; competitor analysis; developing a strategy for distribution chains and relationships; developing a series of service related tariff packages to address the key market segments and to support differentiation within the evolving market place.
ƒÞ Provided detailed assistance to a major European PTO GSM operator to overcome ¡§communications¡¨ problems between operations; implementation and maintenance and marketing; targeted at facilitating the development of a market driven coverage and traffic demand processes to enable Operations to coherently develop and implement a network evolution plan. This required establishing a practical market demand lead roll-out plan targeted at maximising the take up of service and quality of service.
ƒÞ Provided comprehensive technical expertise in support of a Portugal based company undertaking a study into the development of a country wide banking network in Algeria to link all banks into one homogenous network. The final report of the study was the presentation of a costed implementation package for the recommended network, including suppliers and network configuration. As part of the team, his main area of responsibility covered the use of wireless access to links: banks, point of sale terminals and ATMs; reviewing the applicability of emerging telecommunications technology; modelling of transmission demand; network configuration and the technical options for implementation. Fixed wireless radio propagation modelling was undertaken based on the use of a commercially available tool.
ƒÞ Developed the technical part of the privatisation prospectus for national telecommunications company, with responsibility for the initial assessment of the installed network state, operational management, transition and strategic planning and associated processes.
ƒÞ Provided detailed marketing support to an operator bidding for fixed wireless licences throughout Germany. The marketing input to the licence bid consisted of analysing the expected level of competition via other services and assessing the take up of service by the operator overtime. The operator was very successful and won 46 licences.
ƒÞ Undertook a network development review for a company establishing a telecommunications operation in Afghanistan. The review included an assessment of and recommendations covering the installed network , the integration of the clients proposed GSM network and public call office system into the PTO network; upgrade requirements for the PTO; the use of Vsat systems and the clients UK switching hub. In addition provided technical support in negotiations with a potential GSM network supplier
ƒÞ Worked on a DGXIII study to develop European set of CLI Guidelines; this involved reviewing; world wide approaches to the introduction of CLI, EU legislation and national CLI guidelines and technical standards.
ƒÞ Undertaken many technical and commercial viability assessments covering fixed, mobile and rural communications networks in a number of African countries to establish baseline investment business case. This included establishing the market opportunity; likely revenue streams and investment requirements. The countries included Zambia, Ghana, Congo, Ivory Coast, Kenya and Madagascar.

Recent Employer¡¦s Overview
2002 onwards Freelance consultant and CTO of start up company 3dio formed to develop multi media services for the mobile sector.
2001 May to August 2002 Principal Consultant Cornwell Management Consultants; Business area telecoms consultancy private and government bodies.
2000 to May 2001 Technical Director Network Telecom (Europe) responsibilities included the technical design of mobile virtual network solutions and establishing interconnect agreements with mobile operators.



Education

HND Electrical and Electronic Engineering

Skills

Good at bridging technical and marketing needs of organisations. Breadth of technical knowledge gives the ability to look into any given area in depth. Good at undertaking due diligence and general telecomms investment appraisel. Good at developing functional requirements, undertaking tender assessments and awarding contracts.
Very good at seeing the \"wood for the trees\"

Languages

English , some basic French

Other

Worked in a diverse range of organisations both in the UK and abroad.

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