Flex Manager
21219 interim professionals
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Interim Manager / Program Manager

Interim Manager / Program Manager

Work Experience

=>Since 09/00: Unit Manager Telecom Data (Belgacom Mobile - Proximus)
*Management: 8 persons.
*Infrastructure improvement:
-LAN infrastructure (2500 persons).
-WAN infrastructure (12 Remote sites,3 call cent).
-Set-up of monitoring tools/systems.
-Internet infrastructure: Firewall, access routers.
*Vendor management: Cisco.
*Set-up of new procedures.
*UMTS: RFQ + contracts.


=>04/00-09/00: Manager Consultancy (Landis/Detron group)
*Business Unit creation, strategy definition.
*Management: 12 persons (IT and Telecom) + externals.
*Business development B2B (with 2 account managers).


=>09/99-03/00: Project leader (Mobistar)
*Project management:
-Electronic Document Management System (EDMS)
-Miscellaneous optimising projects


=>12/96-07/99: Sodexho Pass group
Last 6+ months as New Technologies Manager
*Strategy definition
*Business development
*Operational plan of the electronic purse project.
*Project management of Smart card project in the health care sector.

First 2 years as Operations Centre Director
*Management: 41 persons spread in three departments.
*ISO 9002 certification of the delivery department.
*New security procedures: annual emission value 13 billions BF.
*Disaster recovery plan.


=>02/96-12/96: Operations Manager (Belgacom)
*Management: 7 persons (+ 10 temps)
*Back office: card emission, fraud management.
*Management of technical projects.
*Operational plan of the Belgacom Club card project


=>10/95-01/96: Sales Engineer (ISA)
*Sales (IT hardware, projects, training)


=>10/94-09/95: Software Engineer in the spaceport of Kourou (Alcatel-Etca)
*Software development: guidance software of the Ariane 5 rocket.
*Test of guidance hardware and software.


Education

Commercial Engineering (91/94) (HEC Saint Louis Brussels)

Electromechanical Industrial Engineering (84-91) (Ecole Centrale des Arts et Metiers Brussels)

Landis certified sales professional (08/2001) (Networking)


Skills

=>People management
*Management at different levels of different kind of profiles: middle managers,workers,engineers, project managers and sales people.

=>Organisation/re-organisation
*Company, department structure (re)-organisation.
*Set-up of procedures.
*Re-engineering of processes.
*Automation (IT mostly).

=>Flexibility and adaptability (large technical and commercial background)
*It networks.
*Mobile telephony, fixed telephony.
*Customer service (call-centre, back-office).
*Smart cards, electronic purses.
*Lunch vouchers.
*Calling cards.
*Software development.

=>Sales
*Business unit creation
*Business development with account managers
*B2B sales in IT and Telecom sector

=>Projects
*Program management
*Project management


Languages

French: Mother language
English, Dutch: work
Portuguese: basic+
Spanish: basic


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