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Innovation Manager

Work Experience

Career :


1997 – 1998 : Managing Director at Crawford Door N. V., Ronse, B. (marketing, installation and servicing company of industrial doors; 130 employees; turnover approx. 30 Million Euro; a company of Cardo, Sweden): Responsible for the results of the business unit, sales management and coaching of a sales team of 40 people, marketing management.

1992 - 1997 : General Manager at ASCO - Joucomatic N.V., Brussels, B ( a marketing organisation
for the Benelux, marketing, distributing and assembling industrial automation equipment; 28 employees, turnover approx. 9 Million €; a company of Emerson Electric, U.S.A): Responsible for the results of the company.

1989 - 1992 : Manager Product Support and Development at ASCO Controls B.V., Scherpenzeel, NL
(a manufacturing company of components and equipment for industrial automation; an Emerson Electric company): Responsible for the results of the department (15 employees), for the product engineering projects, product management and technical support. Member of the Management Team and the European Product Development Counsel of ASCO/Joucomatic Europe.

1986 - 1989 : Area Manager, also at ASCO Controls BV: Responsible for the sales in Southern
Europe, Israel, North Africa. Reporting to the Commercial Director.

1984 - 1986 : Export Sales Representative, also at ASCO Controls BV: Responsible for the sales in
Southern Europe. Reporting to the Sales Manager.

1981 - 1984 : Area Manager Inside Sales at Stork Brabant B.V., Boxmeer, NL ( manufacturer of paper
and textile printing machines, a Stork company): Daily management of the inside sales group (3 employees) for the Far and Near East; making offers; order handling, direct sales, sending-out technical staff.

1979 - 1981 : Assistant Inside Sales, also at Stork Brabant B.V.

1978 : Junior consultant, at Markon Marketing konsulenten, Amsterdam: market research
Interim management assignments:

April 2002 :
Client : UP-CALL, Antwerpen (Group of Call Centers in the Beneluxc )
Project : Quality management; Development of the organization and processes to sustain the
Company’s growth.

February 2002 :
Client : Wit-Gele Kruis-Oost Vlaanderen, Gent (Home care organization)
Project : Financial analysis and development of an management reporting system.

August 2001
Client : Carrefour NV, Brussels (distribution company)
Project : Business plan and marketing pre-study for the extension of an existing activity and the start-up of a new activity.

February 2001
Client : Mobistar NV, Brussels (telecommunications company)
Project : Project management; Euro migration of the sales department, sales outlerts, and customers service departments.

November 2000
Client : Ericsson NV, Brussels (marketing and installation company of mobile networks and the marketing of mobile phones)
Project : Project management and change management during an IT migration (from SAP 3.1 to SAP 4.5).

April 2000
Client : Millennium Inorganic Chemicals, Brussels (European head office for the sales and
marketing of mainly Titanium dioxide)
Project : Industry sales management and customer service management; implementation of a sales volume planning system, solving bottlenecks in the logistic process after implementatio of SAP, management and coaching of the customer service department.

February 2000
Client : Raufoss Belgium NV, Roeselaere (manufacturing company of components for the automotive industry)
Project : Acquisition study; Business plan preparation and ROI study of a potential acquisition of
a company by Raufoss.

April 1999
Client : Ottosson NV, Wevelgem (manufacturer of cabins for industrial vehicles)
Project : General management/Crisis management of a company of 110 persons, losing on short term 80% of the turnover; market and product reorientation of the company; developing alternative commercial activities, installation of a sales team, downsizing of the company, search for merger or take-over candidates, negotiations with labor unions and banks.

August 1998
Clients : Various companies
Projects : Some small assignments on ERP software implementation and Total Quality Management.

Education

Education :

School “St Maternus”, Maastricht, NL:
1969 - 1973 : Lagere Detailhandelsschool (school of commerce, secondary education).
1973 - 1976 : Middelbare Detailhandelsschool (school of commerce, advanced secondary education) .
Institute for higher education “De Maere, Enschede, NL:
1976 - 1979 : Industrial engineer (technical-commercial).
Institute for social sciences Ï.S.W., The Hague, NL:
1980 - 1982 : Marketing Management (in part-time, Nima - C degree).
Technical University Twente “School of Management Studies” ,Enschede, NL:
1991 - 1993 : Master in Business Administration (part-time, executive program).
Vlerick Leuven Gent Management School:
2000 – 2001 : Master Class for Interim Management (part time, in co-operation with Ernst &Young) .

Courses : French (Alliance Française, 1984-1986)
Various sales and sales management courses (a/o Mercury Goldman, 1988; Eurosem, 1995)
Industrial design (KEMA, 1990-1991)
Design for assembly (Emerson Electric, 1990)
Credit control (De Tijd, 1994)
IT (see software knowledge)

Skills

Achievements :


Crawford Door (October 1997 - June 1998):
- Start--up of a sales organization for the sales of private garage doors (sales team and network of distributing companies). Result: max. sales in garage doors ever in the first half of 1998.
- Start-up of and participation in an inter-company project team within the Cardo group for the reduction of quality costs. Result: Quality improvements identified, some installed.

ASCO - Joucomatic (1992 – October 1997):
- Change of culture and strategy (from competitive brand supplier to a supplier of technical expertise and OEM co-makership)
- Installation of a sales team for the Netherlands
- Selection of ERP software (Exact) for the European commercial outlets of ASCO/Joucomatic (7 companies) and the implementation in Belgium.
- MBO/ improvement of the KPI’s: Sales increase +70%, EBIT +76%, stock turnover +30%,
ADO on invoices –30%, average delivery time approx. –40%.
- Start-up TQM ( customer satisfaction surveys)

ASCO Controls (1989 – 1992):
- Change of the product development competencies of the company (from an enginnering department, adapting USA components to European customer specification to a department designing European product lines): Improvement of the design capabilities of existing engineers, appointment of new engineers; office extension, selection and implementation of a CAD/CAM system, start-up of a test laboratory and a life time test room.
- Start-up of product management capabilities
- Creation of a service desk for technical support to the commercial outlets.
- Desgin and introduction of an European product line of 3/2 solenoid valves and part of a 2/2 solenoid valve product line with world-wide success.
- Selection of ERP system (movex) as project manager, implementation of ISO 9001 in the engineering dept.

ASCO Controls (1984 – 1989):
- Re-organization of the sales organization in Southern Europe after the acquisition of Joucomatic SA (F) by Emerson Electric; marketing planning, negotiations with existing distributors, start-up of new sales organization, training and follow-up.
- Development of new markets and improvement of distribution network (a/o in Switzerland, Turkey, Portugal, Italy, France)
- Sales mostly above objectives: approx. +45%.
- Initiation of some customer specific products (Gasoline valves, Nuclear valves, etc.)
- Closure of the company’s largest order.

Stork Brabant B.V. (1979 – 1984):
- Marketing plan and start-up of a small technical service company in Pakistan
- Assistance to the start-up of offering turnkey projects (textile finishing plants)
- Daily management of the inside sales group for the Far and Near East; making offers;
order handling; direct sales; planning and co-ordination of the installation, commisioning and servicing activities.

Languages

Languages :Speaking: Reading: Writing:
Dutch :native tongue native tongue native tongue
English :good good good
French :good good fair
German :good good moderate

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