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General Manager, Commercial Director, Vice President,

General Manager, Commercial Director, Vice President,

Work Experience

Managing Director - PeakFields Int. – (Newco) 2009 -
• PeakFields is a semi franchise company which offers services in sourcing, recruitment & selection, interim management, contract management, executive search and HRM consultancy.
• The consultants will offer their services for positions in Sales & Marketing & BD, HR, Logistics, Finance, IT and Healthcare/life sciences.

Head of Regional Sales & Marketing Europe - DHL 2003 - 2008
• Business unit; DHL Aviation. Based in Brussels, Belgium.
• > 5 years member of the Senior Management Team Europe and reporting to the GM Europe.
• Management team/direct reports: 7 Area managers, 1 Marketing & Communication Manager and 1 Key Account Manager. All remotely located & different nationalities.
• Objective: To develop, manage, optimize and process all daily general strategic operational commercial activities in 32 countries in Europe.
• Key achievements:
o Restructured regional commercial organization in 7 clusters, introduced common work procedures while increasing (in)direct sales productivity in order to increase revenue stream..
o Enforced local efficiencies, reformed out-dated practice and initiated centralization programs.
o Organized field corrective actions, implemented strategic marketing and communication programs, improving customer relations and revenue management.
o Restructured and coordinated key account management, support and reporting.
o Increased annually bottom-line contribution with double digit growth numbers (average 12%) - exceeding budgets.

Director Sales and Operations Asia - KLM 1999 - 2003
• Business Unit: KLM Cargo, based in Hong Kong, reporting to Vice President Asia Pacific in Tokyo.
• Managed 8 offices in 4 stations in 3 countries (China - Hong Kong - Korea). Direct reports: 8 staff - 3 different nationalities. Turnover responsibility: €55.0 – €80,0 mln. Member MT Asia Pacific.
• Objective: To manage all daily general sales & operational activities in Hong Kong, Shanghai, Beijing and Seoul for the operations from Asia to Europe.
• Key achievements:
o Developed and implemented the regional policy, strategy and planning regarding the S&O activities.
o Ensured that the activities in support of the business in the 3 countries were undertaken effectively resulting in increased revenue growth and improved customer satisfaction and unit cost reduction.
o Assessed and simplified business procedures and contracts and enforced local cost efficiencies.
o Recruited various staff in the different APAC countries to turn around stagnant sales volumes and improving operational quality.

Director Procurement and Contracting - KLM 1997 - 1999
• Business unit KLM Cargo, based in Amsterdam, reported to VP Purchasing & Contracting.
• Objective: To direct the worldwide procurement + contracting of production capacities and services. Strategic key account management.
• Key achievements:
o Developed and maintained purchase policies and procedures.
o Initiated, tendered (RFQ's), selected, negotiated (terms & conditions) and concluded purchase-contracts with suppliers. Maintained high quality business relation and strong communication channels with key suppliers. Introduced and developed general framework contract simplifying the process.
o Decreased purchase unit costs with 7% by re-negotiating existing contracts.
o Managed the contracting and co-ordination of partnerships/joint ventures in the UK, Japan and Malaysia ensuring maximum return for the company.
Manager Commercial Planning - KLM 1992 - 1997
• Business Systems: Central network production planning & research center.
• Reported to SVP Commercial Planning.
• Objective: To define strategy and to manage the commercial route network system and development for the USA [3 years] and Africa [2 years]. The network development was based on customer demand, quality levels and cost effectiveness.
• Key achievements:
o Conducted numerous market intelligence studies and risk assessments both strategic and financially for (new) production lines. Provided P&L projections through simulation models and business cases.
o Member of the Strategic Network Planning Team, responsible for the network integration of KLM and NWAirlines.
o Travelled/worked extensively through Africa, participated and negotiated several commercial agreements with e.g. Ministries of Transport.
- Consulted in the development of a new network hub system for Kenya Airways in order to improve profitability.

Consultant Human Resources - KLM 1990 - 1992
• Developed and implemented new structure for corporate salary system.
• Evaluated and advised internal organizations on project basis.
Recruitment Consultant - Randstad Uitzendburo 1989 - 1990
• Developed and implemented a business-unit specializing in the selection and recruiting of senior management staff on interim basis.

Education

Master in law studies at Leiden University

Skills

•Strategic general commercial leadership in an international and multicultural business environment.
•Senior professional in developing regional organization infrastructure to grow business.
•An eye for customer profitability and loyalty.
•Extensive international work experience - an adaptive cosmopolitan.
•Excellent communication skills and experience on all levels and cultures.


Languages

Dutch - mother tongue
English - fluent
French - basics

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