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General Manager, Operations Manager, Change Manager

Work Experience

Professional history and experience:

Verhoeven Belgium & BV (NL): (importer Takeuchi, mini-excavators) (180 employees)
01/08/2007- …. : Operation Manager.
Executif : Belgian Site (30 people) Focused on change Management
Synergy between the different Sites based on Operational production, logistics: machinery production, stocks, Office Management
Reorganization: workshops, Takeuchi department & Undercarriage, warehouse, logistics.
Sales: strategic support, budgetting , training and CRM implementation.
Purches proces implementation
Automation.: reporting tools horizontal and vertical true the company.
Facilities: renovation and rethinking of the lay out: purpes: optimalisation of processes.
Hr: people management, payroll strategy ...
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Results :
Sales Belgium
• Increase of the market share from 23 % up to 33.6%
• Implementation CRM
• Undercarriage: with the correct purches strategy and time/energy management sales of spare parts and men hours went up 22%
Riskmanagement:
• Example: delay of paiement for machinery wend down from 269 days average to 26 days, outstanding funds went down from 1.69 M..€ to 0.45 M.€weekly
HR :
• From 26 up to 32 people
• Implementation of evolution and evaluations procedures
• Absence dew to sickniss : -50%
New Business: rental company, member of thinktank
Purchase:cost reduction: 6% with selling increase of 21%

Fraikin Truck Renting Belgium(2003-2007)

01/2005 with the arrival of the new CEO: a new mission Operations
• Redefine and refine the organizational structure: pricing, special accounts, reorganization workplaces and warehouses, document flow.
• Member of the security workgroup.
• Costreduction.
• Project coach: supply chain and stress management
• Facilities: creating the new look of the company: buildings, clothing, trucks..
05/2004 Interim Manager : reorganization of the company with the complexity of a social plan
11/2003 Sales Manager Belux : new Sales team and synergy between the 4 sites (went from 3 up to 14 people)


GE : GENERAL ELECTRIC ( 2002-2003 )
Business Consultant GE /Management Capital Fleet Services/Indirect-direct sales
Coaching Opel dealers network; Business Development: training of the fleet sales, coaching of the owners for P&L new markets, new products
Major accounts: new working platform for the implementation of the SLA’s
Risk management: credit committee
Green belt





SEVAL Citroen car dealer (1987 – 2001) La Hulpe – Waals Brabant
Owner.
Head dealer Citroen

SOBRUMA Volvo & Suzuki cardealer (1979 – 1987)
Salesdirector Suzuki
Sales Volvo

Education

see above

Skills

Succesfull experience in leading commercial organisations, Operations Management and Change Management in Automotive and Leasing.

Compentences:
- leader, coaching - analyzer, shedular
- skillfull communicator - resultminded
- Organizer - vision

Computerskills: - Office: Word, Exel, Powerpoint, Visio. CRM tools, bookkeeping programs..

Studies: - Higher Secundary Shool: Scienses: Chemistry, Fysics (1972)
- Chemistry & Fysiotherapy KUL(Louvain) (1972-1976/7)

Languages

profile: trilangual (Flemish/dutch, French, English) + Knowledge of German,Italian

Other

Ambition
•To put a leading and constructif mark on an organization
•Make it happen and work as a swiss watch
•Participate in the making and realisation of a vision for the business.
•On human level: see that people like to come to work and make a difference as a team.

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